Privacy Policy

Who is responsible for your data?

The data controller responsible for the processing of personal data through this website is:

What personal data may we collect?

The personal information we collect depends on how you interact with One.Homes and may include:

• Your name and contact details.
• Email address and telephone number.
• Information about a property you own, wish to sell or are interested in buying.
• Information submitted through seller, buyer, contact or referral forms.
• Information provided when arranging calls, meetings or property viewings.
• Information relating to a property transaction or enquiry.
• Website usage information collected through cookies and analytics tools where permitted.

How do we use personal information?

Personal data may be processed for purposes including:

• Responding to enquiries and requests.
• Providing information about properties and One.Homes services.
• Managing relationships with sellers, buyers and referral contacts.
• Arranging calls, meetings, viewings and property visits.
• Managing property sales and purchases.
• Communicating with collaborating professionals where necessary.
• Maintaining administrative, accounting and business records.
• Complying with legal or regulatory obligations.
• Understanding website usage where appropriate consent has been provided.

Why are we permitted to process your data?

Depending on the circumstances, personal data may be processed on the basis of your consent, steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate business interests where those interests do not override your rights and freedoms.

Who may receive your data?

Where necessary for the services requested, personal information may be shared with service providers, collaborating professionals, technology providers, professional advisers or public authorities.

This may include professionals involved in a property transaction where sharing the information is necessary to provide the requested service or fulfil a legal obligation.

One.Homes does not sell personal data.

Third-party technology providers.

Some services used by this website may be provided by companies operating outside Spain or the European Economic Area.

Where personal data is transferred internationally, appropriate safeguards are applied where required by applicable data protection law.

How long do we keep information?

Personal data is retained only for as long as necessary for the purpose for which it was collected and for any additional period required by applicable legal, accounting, contractual or regulatory obligations.

Your data protection rights.

Subject to applicable law, you may have the right to:

• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data in certain circumstances.
• Request restriction of processing.
• Object to certain types of processing.
• Request portability of your personal information where applicable.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact one@one.homes.

Information submitted about another person.

Where a user submits another person's contact information through our referral programme, the person making the referral should have permission to share those details with One.Homes for the purpose of making the introduction.

Cookies and analytics.

This website may use essential and non-essential cookies. Where consent is required, non-essential cookies are restricted until the visitor makes a choice.

For more information, see our Cookies Policy.

Protecting your information.

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, alteration, disclosure or misuse.

Updates.

This Privacy Policy may be updated from time to time to reflect changes to our services, website or applicable requirements.

Questions about your data?

One Homes Bcn & Maresme SL
Calle Doctor Trueta 183, 6.9
08005 Barcelona, Spain

Email: one@one.homes
Phone: +34 653 779 097